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We require a 24 hour notice on cancellations or re-scheduling. When you have set a schedule with us, it is an agreement for service, and you have agreed to our company policy with regard to the outline below. Please understand that it requires energy, time and expense in either planning or getting to your location.  

Cancellations: $50.00 fee

Rescheduling: $25.00 fee


Water Shut Off/Not Available $50.00 trip charge

If you reschedule within 7 days - we will however do our best to find a way of delivering extra value to the work we have agreed to perform on your property for the addl $25.00 fee. We will not issue credits for future service.

 

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AtlantaBlue Pressurewash is not responsible for:

mold underneath caulking

discoloration in glues/caulking 

leaky doors/window framing/skylights/leaky roofs

dirt/soil/clay bleed back on flatwork

weak paint or poor quality paint

water retention behind vinyl siding

exterior light fixtures that retain water

breakage of loose and unsecured light fixture components due to water and air pressure disturbance. 

grass/plants - wilting or dying/we take precaution to address this during production.

your water bill

windows left open/we will avoid that area if you are not home.

water seepage through doors/windows/sliding glass doors that has wet or stained your sills/draperies/floors/please inspect your interior by doors and windows after we leave and wipe up any water. 

black streaks on gutter exteriors/that can be removed/ABP sells this as an extra service

pre-existing broken or cracked windows/seals on windows

pre-existing holes in siding materials

paint removal

pre-existing roof leaks

water in door locks/we work around door hardware

broken landscape lights/ however, we will take every caution to protect your lights

broken landscaping/however, we will take every precaution to protect your landscaping

running or leaking exterior water faucets

light fixtures/electrical outlets/gfc switches that short out

work that we cannot get to due to locked gates. pets left in the backyard. cars in the driveway or trash impeding our work. 

 

 

 

 

 

 

 

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We will send you a preparation letter in advance of your job which helps outline some things we need you to do for us, in order for you to have a successful business/service relationship with The AtlantaBlue Pressurewash Company.

 

Elizabeth Loesch/The AtlantaBlue Pressurewash Company